Frequently Asked Questions
Everything you need to know about your Nixon experience.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.
Do you offer international shipping?
Yes, Nixon ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How should I care for my garments?
To ensure longevity, we recommend following the specific care instructions on the inner label of each piece. Generally, washing in cold water and air drying is best for our premium fabrics.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your products ethically sourced?
Sustainability is at our core. We partner exclusively with certified factories that ensure fair wages, safe working conditions, and minimize environmental impact.